Bilingual Customer Service Representative at WSIB
Workplace Safety and Insurance Board (WSIB) • kingston, on • Posted June 14, 2026
About the Role
Enhance your career with a bilingual Customer Service Representative role at the Workplace Safety and Insurance Board (WSIB). This temporary position offers $35.20 per hour, supporting inquiries in both French and English.
As a Bilingual Customer Service Representative, you will assist stakeholders regarding claims and health care benefits while providing a top-notch customer experience. Your role involves addressing inquiries via calls and online channels, striving for first-contact resolution and directing complex cases to appropriate partners. Join a supportive team committed to helping injured workers across Ontario.
Key Responsibilities:
• Answer inquiries from workplace parties and internal partners
• Take appropriate actions for crisis or escalated calls
• Provide user support for online services and inquiries
• Collect relevant claim information for decision-making
• Access WSIB systems for claim information and updates
Requirements:
• High school com...
As a Bilingual Customer Service Representative, you will assist stakeholders regarding claims and health care benefits while providing a top-notch customer experience. Your role involves addressing inquiries via calls and online channels, striving for first-contact resolution and directing complex cases to appropriate partners. Join a supportive team committed to helping injured workers across Ontario.
Key Responsibilities:
• Answer inquiries from workplace parties and internal partners
• Take appropriate actions for crisis or escalated calls
• Provide user support for online services and inquiries
• Collect relevant claim information for decision-making
• Access WSIB systems for claim information and updates
Requirements:
• High school com...