Bilingual Client Success & Support Specialist

A leading recruitment agency in Johor Bahru is looking for a dedicated Customer Service Executive. This role involves being the first point of contact for clients, addressing inquiries, and resolving issues to ensure client satisfaction. The ideal candidate will possess 3-5 years of customer service experience, excellent communication skills in English and Mandarin, and strong problem-solving abilities. This position requires maintaining accurate records and collaborating with various departments to improve customer experiences.
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