Bilingual Claim Manager Remote/Hybrid

Empire Life • dartmouth, ns • Posted June 09, 2026

About the Role

Become a vital part of Empire Life as a Bilingual Claim Manager. This role, available in a remote or hybrid model, emphasizes handling complex disability claims effectively.
In this position, you will manage claims with a focus on ensuring timely responses and outcomes. With over two years of experience in disability claim management and bilingual proficiency in French and English, you will employ your skills in medical terminology and customer relations. Collaborating closely with team members and stakeholders is essential to deliver exceptional service.
Key Responsibilities:
• Investigate and assess eligibility for claim payments
• Manage claim durations using best practices
• Conduct telephone interviews with claimants and employers
• Communicate proactively about claims' status
• Develop and implement case management plans
Requirements:
• Bilingual in French and English
• 2+ years in disability claim management
• Knowledge of medical and disability ...