Benefits Operations - CW Account Advisor I
Mindlance • Baton Rouge, Louisiana, United States • Posted May 16, 2026
About the Role
ob Profile Summary
Job Profile Summary
Resolves benefit and claims inquiries via the telephone from our members or providers in the call center. Promotes and maintains a positive company image through direct contact with customers. Complies with all laws and regulations associated with duties and responsibilities.
Job Description
Job Description
POSITION PURPOSE
Resolves benefit and claims inquiries via the telephone from our members or providers in the call center. Promotes and maintains a positive company image through direct contact with customers. Complies with all laws and regulations associated with duties and responsibilities.
NATURE AND SCOPE
This role does not manage people
This role reports to this job: SUPERVISOR, CUSTOMER SERVICE Necessary Contacts: Enrollment & Billing, Claims, Provider Relations, Benefit Operations, Network Administration, Sales/Marketing, Accounting and Legal departments...
Job Profile Summary
Resolves benefit and claims inquiries via the telephone from our members or providers in the call center. Promotes and maintains a positive company image through direct contact with customers. Complies with all laws and regulations associated with duties and responsibilities.
Job Description
Job Description
POSITION PURPOSE
Resolves benefit and claims inquiries via the telephone from our members or providers in the call center. Promotes and maintains a positive company image through direct contact with customers. Complies with all laws and regulations associated with duties and responsibilities.
NATURE AND SCOPE
This role does not manage people
This role reports to this job: SUPERVISOR, CUSTOMER SERVICE Necessary Contacts: Enrollment & Billing, Claims, Provider Relations, Benefit Operations, Network Administration, Sales/Marketing, Accounting and Legal departments...