Bar Captain

Key Duties and Responsibilities

• To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
• Prompt and courteous delivery of all orders, maintaining a positive image through all guest contacts and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverages through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders.
• During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well-trained staff.
• Open and close shift in accordance with Manager’s Checklist.
• Train, maintain and enforce all Anantara Service Standards.
• Properly execute...