Banking Services Operations Associate III - Mortgage Payments & Maintenance

M&T Bank • Buffalo, NY • Posted June 24, 2026

About the Role

**Overview:**

Completes basic mortgage payment processing and special loans duties and basic research tasks.

**Primary Responsibilities:**

+ Complete routine data entry, system updates and validation related to mortgage payments, payoffs and special product maintenance.
+ Complete standardized document review and validation related to mortgage notes, modifications and ACH (Automated ClearingHouse) agreements.
+ Complete basic documentation preparation related to mortgage loan modification documents.
+ Respond to or initiate standard requests on exception payment applications or mortgage document term research.
+ Complete mid-level complexity research into maintenance completed, payments and payoffs.
+ Complete entry-level reconciliations of system maintenance and cash work as required by assigned area.
+ Complete routine or standardized exception processing of payments, payoffs and ARM (Adjustable Rate Mortgage) criteria outside current syst...