Banking Service Recovery Lead: Incident & SLA Champion

UOB in Kuala Lumpur seeks an experienced Application Support Lead to oversee monitoring of banking systems and ensure operational efficiency. You will lead a team of support engineers, communicate with stakeholders, and maintain service level agreements.

The ideal candidate has over 12 years of experience in application support, with a minimum of 6 years in the banking sector, strong analytical skills, and proficiency in SQL and various banking applications. Knowledge of ITIL methodologies and cloud platforms is a plus.