AVP, Operations Implementation and Innovation
Manulife • Tempe, AZ • Posted June 20, 2026
About the Role
**Role Overview**
The AVP, Implementation & Innovation is a senior leader responsible for shaping, operationalizing, and accelerating the strategic agenda across Retail & Wealth Operations. This role acts as a strategic integrator and execution catalyst, translating enterprise and functional strategy into impactful, scalable outcomes, while embedding a culture of innovation, continuous improvement, and data-driven decision-making.
**Key Accountabilities**
**Strategy Development & Execution**
+ Act as a strategic advisor to the Global Head of Retail & Wealth Operations, supporting prioritization, sequencing, and execution of the function’s strategic agenda.
+ Define and operationalize the strategic roadmap aligned with business priorities for the Global Retail and Wealth Operations organization, including development of key OKRs and KPIs
+ Provide end-to-end coordination of strategic initiatives, ensuring alignment across teams, geographies, and...
The AVP, Implementation & Innovation is a senior leader responsible for shaping, operationalizing, and accelerating the strategic agenda across Retail & Wealth Operations. This role acts as a strategic integrator and execution catalyst, translating enterprise and functional strategy into impactful, scalable outcomes, while embedding a culture of innovation, continuous improvement, and data-driven decision-making.
**Key Accountabilities**
**Strategy Development & Execution**
+ Act as a strategic advisor to the Global Head of Retail & Wealth Operations, supporting prioritization, sequencing, and execution of the function’s strategic agenda.
+ Define and operationalize the strategic roadmap aligned with business priorities for the Global Retail and Wealth Operations organization, including development of key OKRs and KPIs
+ Provide end-to-end coordination of strategic initiatives, ensuring alignment across teams, geographies, and...