AVP, Generalist, Deposits & Unsecured Lending Operations, CBWMO, Group COO

AVP, Generalist, Deposits & Unsecured Lending Operations, CBWMO, Group COO-(WD81747)

Business Function
Consumer Banking & Wealth Management Operations (CBWMO) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. Candidate will be responsible for overseeing and managing all aspects of Deposits & Unsecured Lending operations, including merchant onboarding, maintenance, and support, with a focus on ensuring efficient processing, adherence to service standards, and continuous process improvement. This role also encompasses critical functions related to Production Orders and project management.

Roles & Responsibilities

Manage the end-to-end Merchant setup processing, including new account creation, terminal installations, terminal upgrading & programming, and maintenance, in collaboration with various internal and extern...