Aviation Call Centre Agent

Parkside • Maidenhead, England • Posted June 06, 2026
About the Role

 Ref: RPAviA01
 Title: Aviation Call Centre Agent
 Type: Permanent, full-time.
 Salary: £20, - £21, per annum
 Location: Maidenhead
 Hours: 37.5
 As an Aviation Call Centre Agent, you will be responsible for handling inquiries related to lost luggage, luggage repairs, and replacements. This is a vital role in ensuring customer satisfaction and maintaining a positive experience for our passengers.
  Key Responsibilities: 
 Receive and respond to incoming calls from customers regarding lost luggage, luggage repairs, and replacements.
 Provide timely and accurate information to customers, addressing their concerns and inquiries.
 Assist customers in filing lost luggage reports and guide them through the resolution process.
 Coordinate with relevant departments to track and locate lost luggage, ensuring swift resolution.
 Process requests for luggage repairs and replacements, adhering to company polici...
        