Automotive Service Advisor

Position Summary

The Service Advisor serves as the primary point of contact between customers and the service department.
This role is responsible for delivering an exceptional customer experience, accurately documenting vehicle concerns, recommending necessary maintenance and repairs, and ensuring timely communication throughout the service process.
The ideal candidate is customer-focused, organized, and driven by performance metrics such as CSI, efficiency, and sales effectiveness.

Key Responsibilities

Customer Experience & Communication

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  Greet customers promptly and professionally upon arrival

  
  


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