Associate Vice President - Customer and Strategic Analytics

Rakbank • dubai, dubai • Posted June 10, 2026

About the Role

Associate Vice President - Customer and Strategic Analytics

United Arab Emirates

What You Will Do Product Leadership and Roadmap
  • Define and own the product strategy and roadmap for the Internal Productivity squad, anchored around the enterprise knowledge engine and the bank's knowledge management capabilities.
  • Translate business problems and user pain points into clear product opportunities, user stories, and measurable success criteria.
    Maintain a prioritized backlog that balances customer value, technical health, and strategic ambitions.
Knowledge Management and Enterprise Knowledge Engine
  • Lead product development of the bank's knowledge management system and enterprise knowledge engine, including retrieval, search, and intelligent assistance experiences.
  • Identify and shape adjacent opportunities such as next-best-action models, recommendation engines, and decision-support assistants powered...