Associate Analyst, Service Desk

Organized in 1899, VF Corporation is a global leader in the design, manufacture, marketing and distribution of branded lifestyle apparel, footwear and accessories. Our highly diversified portfolio of brands spans multiple geographies, product categories, consumer demographics and sales channels. VF relies on its Powerful Brands, Powerful Platforms, One VF approach to business to support its brands, maintain its competitive edge and drives a winning company culture

2. Your ROLE with us

Principal Accountabilities: Join our dynamic team as an Associate Analyst, Service Desk, where you'll resolve technical problems in a call center/help desk environment. Utilize your customer service expertise and technical knowledge to assist with installation, usage, and training on software and hardware products.

Key Responsibilities:

• Follow documented and standardized procedures to diagnose and troubleshoot incoming employee calls.