Associate account manager

The Associate Account Manager (AAM) is responsible for supporting the day-to-day commercial activities for designated key customers. This role focuses on execution, responsiveness, and coordination to deliver high-quality customer experience. The AAM works closely with the Senior Global Account Manager and cross-functional teams to manage quoting, order processing, pricing execution, and customer communication. This role plays a critical part in ensuring operational excellence while identifying incremental growth opportunities within the assigned account. KEY RESPONSIBILITIES: Customer Support & Execution- Serve as the primary day-to-day contact for assigned customer stakeholders (buyers, planners, operations). - Respond to customer inquiries related to pricing, availability, order status, and product information. - Process quotes and orders accurately and efficiently within company systems (e.g., Salesforce, SAP). - Coordinate with supply chain, sourcing, and operations teams to ensur...