Assistant Vice President - Global Operating Model and Workforce Management

Sun Life • Taguig, Metro Manila • Posted June 09, 2026

About the Role

Job Description

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Overall Purpose

Reporting to the VP - Transformation & Enablement, the AVP will lead a team of approximately 40 team members and will serve as a strategic thought and execution leader for Canadian Operations' end-to-end workforce strategy. This role connects two critical pillars that enable operational excellence:

  • Designing optimal global operating models that establish how and where work is performed and translate those decisions into actionable workforce management strategies
  • Optimizing workforce management practices that maximize our capacity and efficiency

    • Responsibilities

    Global Operating Model: Partner with Operations leaders to develop and execute a Global Operating Model strategy that establishes the foundation for how Canadian Operations leverages talent and resources across geographies.

  • Develop and implement Global Operating Model strategies and roadmap aligned with Canadian Operations' b...