Assistant Service Manager

Job Responsibilities

• Assist the Outlet Manager in the operations of the outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers' feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co‑lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staff
• Responsible for monthly staff's schedule planning
• Any other ad‑hoc duties assigned by the company

Requirements

• Candidate must possess min. Diploma in Food & Beverage or equivalent ...