Assistant Service Manager

JOB TITLE: Assistant Customer Sales Manager

FLSA STATUS: Hourly
Summary:
Provides quality customer service to customers through the proper usage of all sales procedures. Answers telephone and set appointment times for customers, utilizing Telephone Procedures. Support Customer Service Manager as directed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Engages and consults incoming customers, both in-person and over the phone, to successfully generate and close sales as directed by Customer Service Manager

Support Customer Service Manager as directed

Follows AAMCO sales procedures

Order repair parts as necessary

Enter vehicle data into AMS System

Process Payment Information from Customer

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowle...