Assistant Relationship Officer-BBD (Outsourced)

Assistant Relationship Officer-BBD (Outsourced)

United Arab Emirates

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Job Description

Key Accountabilities of the role

• Make sure the security and availment documents for the booking
• Manage housekeeping post booking of cases
• Attend service request received from the customers
• Review and upload account opening documents in CRM
• Follow up for the EMI payment with the customers
• Follow up on the utilization of the available limit for revolving customers
• Assisting staff to get the system access, IT equipment & Stationaries
• Maintain Asset movement and arranging any claims related to the business

KEY METRICS:

• Service: Fulfillment of customer request
• Revenue: Support Unit Head in achieving business target.
• Control: Submission of original security and post disbursal documents
• Prepare securit...