Assistant Operations Manager

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

• Create and assign Preventive Maintenance tickets to the appropriate tower engineer pool, ensuring workload is distributed evenly.
• Track all on going preventive maintenance activities and provide update to Service Managers.
• Escalate to Tower Lead when facing challenges with assigned engineer which potentially impact on submission of report.

• Review submitted health check reports from engineers for accuracy (verify pass/fail status, c...