Assistant Manager - Process Excellence
noon • dubai, dubai • Posted June 19, 2026
About the Role
What you’ll do Automation Program & Project Management (Delivery Owner)
- Own project plans, budgets, risks, milestones, and vendor governance; ensure delivery meets timelines and performance commitments.
- Align stakeholders across Ops, Engineering, IT/WMS, Finance, Procurement, Safety, and Site teams.
- Drive change management: SOPs, training, staffing model, process redesign, and cutover planning for darkstores and warehouses.
- Define maintenance model: AMC/SLAs, spares strategy, escalation paths, TAT expectations, and 24/7 support structure where needed.
- Negotiate and manage SLAs, milestone‑linked payments, warranty terms, penalty clauses, spares commitments, and upgrade cadence.
- Ensure documentation completeness: FAT/SAT protocols, as‑built drawings, SOPs, training content, and handover checklists.
- Translate operational requirements into functiona...