Assistant Manager, High Net Worth Operations

Sun Life • Hong Kong, Kowloon • Posted June 06, 2026

About the Role

Job Description

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Key Responsibilities

  • Provide case management support for New Business and Policy Servicing requests, including collecting required information and documentation from clients/brokers and coordinating underwriting requirements.

  • Ensure efficient and effective case processing across policy issuance/renewal, client servicing, and claims-related administration, and undertake other duties as required.

  • Review servicing requests and applications with diverse insurance needs and client circumstances, ensuring clear, complete, and necessary information is provided.

  • Handle premium financing and policy assignment requests (e.g., pledging), ensuring all requirements are met, including affordability assessments and financial evidence requirements.

  • Work closely with Legal and Compliance on assignee bank onboarding; review and support timely approval of assignment templates.

  • Maintain service...