Assistant Manager, Guest Service

Ascott International Management Pte Ltd • singapore, singapore • Posted June 24, 2026

About the Role

            Responsibilities Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground. 
Review and implement the standard operating procedures (SOPs) and corporate standards and guidelines, ensuring that the department adheres to them. 
Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness. 
Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations. 
Promote teamwork and quality service within the team and coordination with the other departments. 
Manage the expenses of the department and prepare the annual departmental operating budget and finance. 
Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities. 
Attend to and anticipate...
        