Assistant Manager / Executive (Operations & Contract Management)

The Assistant Manager / Executive (Operations & Contract Management) is responsible for driving the successful implementation of strategic and operational plans and initiatives. This role involves close collaboration and coordination with internal and external stakeholders to execute plans and initiatives, close monitoring of performance and progress to ensure the scopes are delivered on time and aligned with organizational goals.

• Work with operations to plan and implement standards, initiatives or best practices eg new system.
• Map existing workflow and identify key changes for new initiatives to be implemented.
• Collaborate and coordinate with internal support functions to drive operational and service standards.
• Coordinate with internal stakeholders and vendor for training, rollout planning, and user support.
• Follow up and monitoring on the standards, initiatives or best practices implemented.
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