Assistant Manager, Enrolment and Customer Service

This position requires the candidate to work closely with the Director of Enrichment in the function of sales and marketing. This position will be responsible for end-to-end sales conversion from leads to enrolment by overseeing the enrolment process and meeting enrolment targets. Essentially this position will be required to build strong and trusting relationships with internal and external customers and internal departments.

• Responsible for the end‑to‑end enrolment process, from leads to sign‑ups.
• Accountable for meeting enrolment targets for both sign‑ups and renewals.
• Assist prospective students and their families in understanding our programs and offerings.
• Coordinate with the customer service team, planning team and parents for trial classes for new students.
• Touch base with teaching staff after the trial class for student feedback to close sales.
• F...