Assistant Manager, CX (Customer Experience) - MICE

Marina Bay Sands • singapore, sg, singapore, sg • Posted June 23, 2026

About the Role

  Position Purpose 
 The primary responsibility of the Assistant Manager, CX is to coordinate details, event management and execution of events based on the requirements of the agreement with the client. All duties are to be performed in accordance with departmental and Marina Bay Sands’ policies, practices, and procedures.
  Job Responsibilities 
 Role of the Assistant Manager, CX (for the specific assigned event) is to enhance and optimize the client's event experience within the Centre.
 To interpret the needs of the client ensuring needs are met with satisfaction, to respond promptly to and acknowledge client’s queries or requests.
 To assist clients or their appointed event organizers to adhere to the rules & regulations, terms & conditions of our Centre to ensure that all Work Safety and Health procedures, security, fire safety regulations & government regulations are adhered to, in the interest of our Centre.
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