Assistant Manager, Audio Visual

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance.)

You will be responsible for:

Vendor & Service Management

• managing the outsourced AV supporting team to provide the AV support in the Authority;

• monitoring service performance against SLAs and KPIs, ensuring consistent service quality and responsiveness;

• conducting regular operation meetings, service review meetings and drive for continuous improvement;

• providing technical support and troubles...