Assistant Front Office Manager

Accor • And, Otago • Posted June 24, 2026

About the Role


Company Description

Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!


Job Description

We are seeking a passionate and experienced Assistant Front Office Manager to join our leadership team at Novotel Queenstown. This pivotal position supports the Front Office Manager in overseeing the daily operations of the Front Office, ensuring that our guests receive exceptional service, and that team performance, profitability, and brand standards are consistently achieved.

 Responsibilities:

  • Assist in managing the day-to-day operations of the Front Office, Concierge, and Night Audit teams to ensure smooth and efficient service delivery.

  • Supervise, roster, and train staff to maintain hig...