Assistant CRM Manager

Toolstation • Northampton, England • Posted June 23, 2026

About the Role

What you'll do

Hybrid working with an office day in Bridgwater or Northampton

Help us shape how we connect with our customers?

We are a fast-moving, digitally advanced, omni-channel retailer with an ambitious growth strategy. As we continue to expand and innovate, we are looking for a proactive, self-motivated and experienced CRM Executive or Assistant CRM Manager to join our fast-growth Customer Team. This is an exciting opportunity to take ownership of high-impact, data-driven CRM campaigns and play a vital role in our success.

You'll be delivering insight-driven CRM campaigns across our full multi-channel ecosystem—including email, push notifications, in-app, loyalty and direct mail. Working closely with the Senior CRM Marketing Manager, you’ll own campaigns end-to-end: planning, executing, and continuously optimising to bring our trading plan to life.

Your focus will be ensuring our customers receive highly per...