Application Support Team Lead

Application Support Analyst – Commodity Trading / ETRM

We’re partnering with a leading global commodities trading organisation seeking an experienced Application Support Analyst to join their international technology team.

This is an excellent opportunity for someone with strong ETRM/CTRM support experience who enjoys working in fast-paced trading environments and partnering directly with front-to-back-office users.

Locations:

Geneva

Key Responsibilities:

• Provide 1st and 2nd line support for ETRM platforms across trading, scheduling and back-office teams
• Troubleshoot issues related to trade capture, pricing, risk reporting, logistics and settlement
• Support Start-of-Day (SOD), End-of-Day (EOD) and month-end trading processes
• Monitor application performance, batch processes and data integrity
• Work closely with vendors, developers and business stakeholders on incidents, upgrades and e...