Application Support Engineer (LI & LII)

We are partnering with a global fintech technology provider specialising in electronic trading solutions for the online brokerage and financial services industry, which is expanding its support team in Malaysia. This is an exciting opportunity for candidates with exposure to trading platforms, FX environments, liquidity bridges, or fintech application support.

Positions

• Application Support Engineer I (L1)
• Application Support Engineer II (L3)

Responsibilities

• Monitor and maintain trading platforms and fintech systems across multiple client environments
• Handle client technical issues, troubleshooting, and support inquiries via email/chat/phone
• Investigate issues related to trading activities, configurations, connectivity, and system setups
• Support systems related to MT4/MT5, CRM, RMS, hosting environments, and liquidity bridges
• Work closely with Development, Network, and Operat...