Application Support Engineer

Our Client, a Banking company, is looking for a Application Support Engineer for their Brooklyn, OH/ Hybrid location.

 

Responsibilities:

• Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including:


• Transaction monitoring outputs


• Alert generation and suppression behavior


• Enterprise Case Management (ECM)


• Downstream regulatory workflows (e.g., CTR?related processing)


• Support daily and ad?hoc batch cycles, scheduled jobs, and data feeds that drive FCP processing


• Troubleshoot and resolve production issues related to:


• Missing or unexpected alerts


• Data quality or ingestion issues


• Batch failures or performance degradation


• Perform detailed root cause analysis and document findings in alignment with audit and regulatory expectations

Change, risk & control management