Application Specialist

Intugo • ciudad del sol, ciudad del sol • Posted June 12, 2026

About the Role

WE ARE LOOKING FOUR YOUR TALENT!!
QUALIFICATIONS:
PREVIOUS EXPERIENCE IN A CALL CENTER ENVIRONMENT.
CUSTOMER SERVICE ORIENTATED WITH DEMONSTRATED HABILITY TO SHOW EMPATHY.
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
MUST BE PATIENT AND INCLINED TO HELP OTHERS.
MUST BE DETAIL ORIENTED.
ABILITY TO ACHIEVE HIGH PRODUCTIVITY AND QUALITY STANDARDS.
PROFICIENT WORKING KNOWLEDGE OF WINDOWS OS, INTERNET, AND ASSOCIATED SOFTWARE.
BILINGUAL - ENGLISH/SPANISH A PLUS.
RESPONSIBILITIES:
COMPLETES THE ONLINE APPLICATION FOR THE CLAIMANT.
ASKS A SERIES OF PERSONAL MEDICAL QUESTIONS.
USES SEVERAL SYSTEMS TO COMPLETE THE PROCESS. WEBSITE, INTERNAL, AND ORDER MANAGEMENT SYSTEMS.
DEMONSTRATE EMPATHY, COMPASSION, AND PATIENCE.
MAINTAIN CONFIDENTIALITY OF SENSITIVE INFORMATION.
MEET PRODUCTIVITY AND QUALITY GOALS.
USE OF CALL MANAGEMENT SOFTWARE TO ANSWER CALLS, ADHERE TO SPECIFIED SCHEDULE, AND BREAKS.
SHIFT:
MONDAY TO FRIDAY 10:00 AM - 7:00 ...