APAC Technical Support Leader
GE Vernova • Kuala Lumpur, Malaysia • Posted July 04, 2026
About the Role
**Job Description Summary**
The Senior Technical Support Manager is responsible for leading the regional technical support function across Asia Pacific, ensuring timely, high-quality support to Service Account Managers (SAMs), Project Managers (SPMs), Field Service Engineers (FSEs), Parts, and Customers. This role drives technical excellence, promotes standardization, and enables continuous improvement across the region while serving as a critical link between field operations, engineering, and product line teams. The leader will build regional capability, manage escalations, and enhance customer satisfaction in alignment with GE Vernova Ways – Innovation, Lean, Customer, One Team, and Accountability.
**Job Description**
This role can be based in **Malaysia, Singapore or Sydney.**
Immigration (work pass/ employment pass) and relocation assistance will not be available for this role.
**Key Responsibilities**
**Technical Support & Escalation Mana...
The Senior Technical Support Manager is responsible for leading the regional technical support function across Asia Pacific, ensuring timely, high-quality support to Service Account Managers (SAMs), Project Managers (SPMs), Field Service Engineers (FSEs), Parts, and Customers. This role drives technical excellence, promotes standardization, and enables continuous improvement across the region while serving as a critical link between field operations, engineering, and product line teams. The leader will build regional capability, manage escalations, and enhance customer satisfaction in alignment with GE Vernova Ways – Innovation, Lean, Customer, One Team, and Accountability.
**Job Description**
This role can be based in **Malaysia, Singapore or Sydney.**
Immigration (work pass/ employment pass) and relocation assistance will not be available for this role.
**Key Responsibilities**
**Technical Support & Escalation Mana...