AO4 Licensing Assessment Officer

Job description

Troocoo Government Team are proud to currently be partnering with a well-known State Government client in helping them recruit for multiple AO4 Licensing Assessment Officers (labour hire arrangement) to join a professional and supportive team. You’ll play a vital role in assessing and processing licensing applications with accuracy and efficiency, while delivering high-quality customer service in a fast-paced environment.
  
Key Responsibilities:

• Assess and process a range of licensing applications and renewals in line with legislation, policy, and procedure.
• Deliver responsive and professional customer service via phone, email, and written communication.
• Maintain accurate records and data entry within internal systems.
• Work collaboratively with colleagues to meet daily processing targets and KPIs.
• Identify and escalate complex cases...