Ambassador - Core Lab Diagnostics

Abbott • Taguig, Metro Manila • Posted June 24, 2026

About the Role

Retaining existing accounts by increasing Abbott value and Optimizing instrument performance

Sensitive/ confidential data handled:

Reagent Pricing

Admin Passwords (Instrument)

Key Areas of Accountability:

RETENTION RATE:

  • Ensure instrument analytical turnaround time (uptime/repair/maintenance)

  • Conduct customer business review (KPI reviews)

  • Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)

  • Identify customer training requirements

  • Coach customers and share knowledge (education)

  • Identify and resolve customer pain points (troubleshooting)

  • Replenish and control inventory

  • Build image and brand in eyes of customer

  • “Sell” or reinforce Abbott’s total solution value offering

  • Collect and transmit VOC (Voice of Customer)

  • <...