Airport ticketing & customer service executive

Airport Ticketing & Customer Service Executive
Location: Bagdogra Airport, West Bengal (Onsite)
Company: Udaan Holidays Pvt. Ltd. (Air i Q)
Employment Type: Full-Time
Freshers & Experienced Candidates Welcome
About the Role
Udaan Holidays is looking for enthusiastic and customer-focused professionals to join our Airport Operations team at Bagdogra Airport.
This role is ideal for candidates looking to build a career in Aviation, Travel, Tourism, Customer Service, Airport Operations, or Hospitality. You will be responsible for assisting passengers, managing ticketing operations, coordinating with airlines, and delivering exceptional customer service at the airport counter.
Key Responsibilities
• Flight ticket booking, cancellation, reissue, and refund processing
• Assist passengers with travel-related queries and support
• Coordinate with airlines regarding PNR updates, schedule changes, and ticketing requests
• Handle walk-in customers and travel agen...