Airline Ticket Agent

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Assign seats to passengers using computer reservation systems
• Check passenger baggage to determine those which are oversized and overweight to ensure travel standards are met
• Prepare boarding passes for passengers
• Calculate load weights for aircraft compartments
• Trace missing baggage and/or cargo shipments
• Assist clients/guests with special needs
• Attend boarding gates and assist pre-boarding passengers
• Prepare and issue tickets and receipts
• Provide customer service
• Work with minimal supervision

Security and safety

• Airport security clearance
• Driver's validity licence check

Weight handling

• Up to 23 kg (50 lbs)

Experience

• 7 months to less than 1 year