Airfreight Gateway Controller: Global Ops & Consolidation Lead

Position

AFR Cross Trade Gateway Controller – Johannesburg, South Africa.

Responsibilities

• Coordinate the day-to-day operations within the airfreight Gateway
• Managing and executing consolidated bookings for local or international moves through the Gateway
• Actively drive & manage consolidation program to optimize product profitability & growth
• Build relationships within the DGF network to promote the DGF Gateway
• Act as primary contact & support network for inquiries related to the Airfreight Gateway
• Ensure good relationships on the day-to-day work with carriers and sub-contractors at country level
• Ensuring accurate tariffs application on all shipments billings.
• Handle customer complaints and enquiries.
• Provide high levels of customer service with a sense of urgency.
• Assist Airfreight Gateway Manager to meet department targets.
• Maintain excellent rel...