AI Operations Manager

In this role, you will own Achievers’ AI revenue strategy end to end, from use case discovery through deployment and measurement. This is a builder first role with the expectation that you will architect the IC facing tool stack, deploy AI agents that directly generate revenue, and operate them with the same rigor as a human team. You will partner with RevOps, Marketing, Sales, and CS leadership, but this role does not own or administer core systems (Salesforce, Marketo, NetSuite). Over time, this role may manage a group of agent operators.

How you'll shape AI Operations at Achievers:

• Own the AI roadmap: use case discovery, build, deployment, adoption, and impact measurement.
• Design, deploy, and manage revenue generating agents.
• Architect and automate workflows that eliminate manual GTM tasks across AEs, SCs, SDRs, BDRs, and CSMs.
• Continuously evaluate and implement IC facing tools, replacing underutilized capabilities with hi...