AI Conversational CX Deployment Lead

Zoom is seeking an AI Deployment Engineer within Zoom Professional Services to translate client needs into AI-driven use cases and designs. The role leads discovery, strategizes solutions, and implements scalable AI solutions using Zoom’s AI products across Japan, Singapore, or Australia.

The position emphasizes collaboration with Sales, Product, and delivery teams to ensure end-to-end success, with a strong focus on customer journeys and conversational experiences.