Agm-crm
DRA Homes • chennai, tamil nadu • Posted June 29, 2026
About the Role
Department: CRM & Finance Coordination
Reporting To: Head – CRM
Location: Chennai
Company: DRA Homes
Position Overview
The AGM – CRM & Collections will lead customer collections, receivables management, and payment compliance across projects. The role ensures timely realization of dues as per construction milestones, minimizes overdue and default risks, manages customer negotiations, and works closely with Finance, Sales, Legal, and Site teams to protect cash flow while maintaining positive customer relationships.
Key Responsibilities – Collections Focus1. End-to-End Customer Collections
Own entire customer receivables lifecycle from booking till final possession.
Ensure timely milestone-based billing, demand notes, and follow-ups.
Monitor collection targets vs actuals at project, tower, and unit level.
Drive monthly, quarterly, and annual collection plans aligned with business cash-flow goals.
2. Demand Note & Billing Control
Coordinate with:
Con...
Reporting To: Head – CRM
Location: Chennai
Company: DRA Homes
Position Overview
The AGM – CRM & Collections will lead customer collections, receivables management, and payment compliance across projects. The role ensures timely realization of dues as per construction milestones, minimizes overdue and default risks, manages customer negotiations, and works closely with Finance, Sales, Legal, and Site teams to protect cash flow while maintaining positive customer relationships.
Key Responsibilities – Collections Focus1. End-to-End Customer Collections
Own entire customer receivables lifecycle from booking till final possession.
Ensure timely milestone-based billing, demand notes, and follow-ups.
Monitor collection targets vs actuals at project, tower, and unit level.
Drive monthly, quarterly, and annual collection plans aligned with business cash-flow goals.
2. Demand Note & Billing Control
Coordinate with:
Con...