After Sales Customer Service Representative

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

A Customer Service Representative (CSR) for a publishing account is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and providing information about publications, subscriptions, and related services. CSRs serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication, problem solving, and attention to detail.

Responsibilities:

• Providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and giving information about publications, subscriptions, and related services.
• Ensuring a positive experience through effective communication, problem solving, and attention to detail.

Qualifications:

• Good Communication Skills
• At least...