Advertising Specialist - Italian Proficiency (Monturque)

Job Description

We are looking for a proactive, customer-centric Onboarding and Account Management Specialist to join our Customer Success team. In this role, you will play a critical part in ensuring a seamless onboarding experience for new customers while also managing a portfolio of existing accounts (200–300). Your primary focus will be guiding customers through the onboarding process, educating them on best practices, and helping them achieve long-term success on our platform.

Key skills

• Learn new products and features quickly
• Stay current on industry trends
• Ask questions to understand customer needs
• Seek feedback from managers and peers
• Test new approachesImprove based on results

Recommended must-have skills for the role

• Experience managing a book of business
• Customer onboarding experience
• Customer success or account management experience
• Renewal and rete...