Advanced MSA - Health Benefits
Veterans Affairs, Veterans Health Administration • Madison, WI • Posted July 13, 2026
About the Role
Summary This position serves as an Advanced Medical Support Assistant (MSA) in support of the Emergency Department at the William S. Middleton Memorial VA Hospital. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Advanced MSA is responsible for checking in/checking out patients through the Emergency Department. This requires verifying eligibility for health care, making eligibility determinations in accordance with VHA national guidelines, interpreting and verifying provider orders, and communicating with providers related to all administrative requirements of treatment and/or admission. Assignments include but are not limited to the following: Scheduling the patient into the ED using VISTA and updating EDIS board for immediate provider access Daily review and management of EDIS program including assignment of rooms, updating EDIS board upon disposition of ED patient by ED providers Use of EDIS board information to keep track of patien...