Accounts Telecaller (Invoice Follow-up)

Key Responsibilities
Follow up with clients regarding outstanding invoices and pending payments.
Contact customers via phone, email, and WhatsApp for payment reminders.
Maintain payment follow-up records and update collection status.
Coordinate with the Accounts team for invoice reconciliation.
Resolve basic invoice and payment-related queries.
Escalate overdue accounts where necessary.
Prepare daily and weekly follow-up reports.
Maintain professional communication with clients. Requirements
Mandatory Requirements
Good communication skills in English and Hindi.
Basic knowledge of invoicing and payment follow-up.
Proficiency in MS Office, especially Excel.
Strong follow-up and negotiation skills.
Professional telephone etiquette.
Good documentation and record-keeping skills. Desired Skills
Customer-focused approach.
Attention to detail.
Good organizational skills.
Positive attitude.
Ability to work independently and in a team. ...