Account Representative - West Coast

ASSA ABLOY • Sweden, Sweden • Posted June 27, 2026

About the Role

Job Summary


The Account Representative is responsible for managing assigned customer accounts and delivering a high-touch, luxury-level service experience. This role serves as the primary liaison between the company and its customers, ensuring requests are handled efficiently, issues are resolved promptly, and client relationships are maintained to the highest standards.

***The position operates in a remote environment while supporting West Coast business hours. 

Primary Duties and Responsibilities

Client Relationship Management (35%)

  • Serve as the primary point of contact for assigned clients, ensuring a seamless and elevated customer experience

  • Build and maintain long-term, trust-based relationships

  • Understand client needs and provide tailored support and guidance

    • Customer Experience & Support (25%)

  • Respond promptly to client and sales rep inquiries, requests, an...