Account Manager - IT - MRF05843

Responsibilities

• Align IT plans of business units with the business units’ goals and strategies.
• Conduct regular client touchpoints to provide status of priority projects and BAU requests.
• Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.
• Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.
• Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates.
• Handles the assessment and evaluation of BAU system enhancements requested by business units.
• Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs.
• Establish collaboration and teamwork with business ...