Account Manager (CX-EU)

Freshworks • Chennai, Tamil Nadu • Posted July 09, 2026

About the Role

Job Description

Impact You Can Create

  • Accelerate Revenue Growth: Drive continuous revenue expansion within your assigned portfolio by identifying high-value opportunities and consistently over-achieving quota.

  • Transform Client Relationships: Pivot standard accounts into strategic partnerships, establishing yourself as a trusted advisor from the operational level up to the CXO suite.

  • Champion Lifelong Value: Maximize customer lifetime value and brand loyalty by championing a growth mindset, proactively uncovering new business problems, and crafting creative cross-sell and up-sell solutions.

  • Bridge the Product-Client Divide: Act as a critical feedback loop, leveraging your cross-functional experience to translate client business needs into actionable insights for our internal teams.

Roles & Responsibilities...