Account Director (Individual Contributor) - Australia

Insider • Australia, New South Wales • Posted June 18, 2026

About the Role

Job Description

  • Own a portfolio of existing accounts and take responsibility for their retention and growth.
  • Identify upsell and cross sell opportunities within existing accounts.
  • Proactively own renewals in accounts in cooperation with the Customer Success team.
  • Succeed in a team selling environment for maximum account penetration and coverage.
  • Consistently forecast monthly and quarterly performance.
  • Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiations.
  • Participating in meetings with key stakeholders starting from onboarding kick-off and Business Review meetings
  • Discovering strategic needs and direction of the customers, setting goals and objectives with a customer that will enable the teams to drive business impact
  • Analyzing stakeholder mapping and setting overall strategy to capture right frequency in ...