Access Associate

Rochester Regional Health • Rochester, New York • Posted June 16, 2026

About the Role

Job Title: Access Associate 
Department: Opthamology
Location: Riedman Health Center
Hours Per Week: 40 Hours
Schedule: M - F 7:45AM - 5PM shift varies
Sign-On Bonus: $0
 
SUMMARY: 
In a customer service oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs.
 

RESPONSIBILITIES: 

  • Manages incoming calls while providing necessary information.
  • Greeting of patients and/or their representatives and providing direction as needed.
  • Schedul...